Help centre

How Programfolio works

Programfolio shows a different product to a counselor, a parent, a student and an admin. Start with your own guide — the others describe screens you will never see.

Getting started

For counselors

Build a roster, shortlist programs, write notes, and share the result with families.

For parents and guardians

Add or connect a child, see what their counselor shared, and track applications.

For students

Read your shortlist, add programs of your own, and work through what each one needs.

For platform admins

Curate the catalog, manage accounts and institutes, and review feedback.

How it works

Sharing and access

Who can see a shortlist, what the edit toggle does, and why a student never sees notes.

Credits and billing

What one credit buys, when a run is free, and how an institute pool works.

Your data

Downloading a copy, deleting your account, and what happens to student records.

Still stuck

Use the Feedback tab docked to the right of any signed-in page, or email hello@programfolio.com. For a question about what we hold and how to get it back, see Your data and the privacy policy.